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Richmond Hill
Wines
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Delivery

Shipping Policy

Fast, careful delivery for every bottle. Here's everything you need to know about how we ship.

Free Delivery Over $200

Orders of $200 or more ship free anywhere in Alberta.

Same-Day & Next-Day

Order by 2 PM for same-day delivery in Calgary.

Adult Signature Required

All deliveries require ID and a signature from someone 18+.

Calgary & Area Delivery

We deliver within Calgary and area — and across Alberta.

Delivery Zones

Rates & Timelines

Delivery is a flat $20 anywhere in Alberta — and free on orders of $200 or more. Only the delivery time varies by where you are.

Calgary Metro
DeliverySame-day if ordered by 2 PM
Calgary Surrounding (Airdrie, Cochrane, Okotoks, Chestermere)
DeliveryNext business day
Edmonton & Red Deer Corridor
Delivery1-2 business days
Rest of Alberta
Delivery2-4 business days

All times are estimates and exclude weekends and holidays. Rural postal codes may take 1-2 additional business days.

Last updated: July 13, 2026

Order Processing

Orders placed before 2 PM Mountain Time on a business day are processed the same day. Orders placed after 2 PM, on weekends, or on statutory holidays are processed the next business day. You will receive a confirmation email when your order ships, along with tracking information where available.

Age Verification at Delivery

All wine deliveries require a signature from a person 18 years of age or older with valid government-issued photo ID. Our driver will check ID at the door. If no eligible adult is present, the order will not be left and a redelivery attempt will be made (one free redelivery per order).

Where We Ship

We deliver within Calgary and area, and can deliver anywhere in Alberta. Due to provincial alcohol regulations, shipments to other provinces are evaluated on a case-by-case basis — please contact us before ordering if you are outside Alberta. We do not ship internationally.

Packaging

Every order is hand-packed by our team using protective bottle sleeves and moulded inserts designed for safe transport. For orders containing more than six bottles, we use double-walled shipping cases. Insulation is available on request during summer heat or winter freezes — please add a note at checkout.

Damaged or Missing Items

If your order arrives damaged or is missing items, please contact us within 7 days of delivery. Include your order number and a photograph of any damaged bottle(s). We will arrange a replacement or refund promptly. See our Terms of Service for more details.

In-Store Pickup

Prefer to pick up? Choose "In-Store Pickup" at checkout and your order will be ready within 2 hours during business hours, free of charge. Pickups must be completed within 30 days and require valid ID showing you are 18 or older.

Heads up: Extreme weather, public holidays, and courier delays beyond our control may affect delivery times. We will always do our best to keep you informed.

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